FAQ

What payment methods do you accept?
We accept Visa, Mastercard, American Express, Discover, PayPal, Shop Pay, Apple Pay, and Google Pay.

Can I change or cancel my order after placing it?
Please contact us as soon as possible at zagor.ilaila@gmail.com. We'll do our best to accommodate changes or cancellations before your order ships.

Do you charge sales tax?
Applicable sales tax is calculated at checkout based on your shipping address.

Shipping

Do you offer free shipping?
Yes! We offer free standard shipping on all orders within the United States.

How long does delivery take?
Orders are processed within 1–2 business days and typically arrive within 1–5 business days after shipping.

Do you ship internationally?
At this time, we only ship within the United States.

How can I track my order?
You'll receive a shipping confirmation email with a tracking number once your order ships.

Returns & Refunds

What is your return policy?
We accept returns within 30 days of delivery for unused items in original packaging. See our full Return & Refund Policy for details.

How do I start a return?
Email us at zagor.ilaila@gmail.com with your order number and reason for return.

What if my item arrives damaged or defective?
Contact us within 48 hours of delivery with photos of the issue, and we'll arrange a replacement or full refund at no extra cost.

Products

Are your products safe for babies?
Yes, we carefully select strollers, car seats, and accessories that meet safety standards and prioritize your child's comfort and protection.

How do I know which product is right for my baby?
Each product page includes details on age range, weight limits, and compatibility. If you're unsure, feel free to contact us for guidance.

Do your products come with a warranty?
Warranty details vary by product. Please check the individual product page or contact us for specific warranty information.

Still Have Questions?
We're happy to help! Reach out to us:
📧 zagor.ilaila@gmail.com
📞 +1 (447) 221-4582
📍 13 Seeaamm Way, Walterboro, South Carolina 29488, United States